Care Homes...

Help when it's needed

We provide advice and assistance to care home owners, care agency operators, and managers across England and Wales. We can help you achieve your goals quickly and effectively in the following areas:

• Registration:  advising throughout the process of new registrations and variations; avoiding costly mistakes with "new build" homes

  
  

• Regulation, Care Standards and Compliance:   assisting and supporting homes facing regulatory challenges, such as enforcement action and adverse inspection reports / reviews of compliance, and advising on essential documentation such as the Provider Compliance Assessments (PCAs) and Statement of Purpose

  
  

• Management and Quality Assurance:  advising on the operation of care homes to achieve the highest quality of service for residents, and assuring the quality of care and compliance with the 16 Key Outcomes of the Essential Standards of Quality and Safety; advising on completion of Provider Compliance Assessments (PCAs)

  
  

• Complaints, Incidents and Safeguarding:  resolving difficult complaints and assisting with serious issues such as Coroner´s Inquests and Safeguarding/Adult Protection Alerts

  
  

• Contracts and Marketing:  assisting with the negotiation of contracts with commissioners of care, and with reinstatement of suspended contracts; maximising the home´s income; advertising

  
  

• Staff Training:  Staff Training: training owners, managers and staff on the requirements of the legislation, Essential Standards of Quality and Safety (National Minimum Standards in Wales), and in direct care issues such as care planning and the delivery of care

  
  

• Employment Issues:  staff selection, advising on checks including ISA First and CRB Disclosures, staff records, capability and disciplinary procedures

  
  

We have established a considerable reputation during the past eleven years, and we are the only consultants the Registered Nursing Homes Association recommend.

... looking after your interests