Care Homes...

Regulation and Care Standards

Assisting and supporting homes facing regulatory challenges, such as adverse inspection reports, low Star Ratings and enforcement action, and advising on essential documentation such as the Statement of Purpose and Service User Guide

Rob has considerable knowledge of the practical application of the law in relation to the Care Standards Act 2000. He works closely with David Collins, an expert in the Care Standards field from Schofield Sweeney Solicitors, on the legalities of actions by the regulatory bodies. He has also worked with Roger McCarthy QC, the most pre-eminent Counsel in the care homes field. Some examples of the work undertaken are:

• negotiating with CSCI the withdrawal of notices of proposal to cancel the registration of homes.



• Challenging statutory notices and other formal action by regulators, including meetings with Area Managers / Business Relationship Managers to negotiate resolutions to the action; or otherwise assisting homes to comply with requirements where they have been made appropriately.



• Successfully challenging inspection reports by regulators, achieving changes in factual content and withdrawal of unsubstantiated opinion. He has highlighted in many cases arbitrary and inconsistent comments, scoring and ratings against the National Minimum Standards and KLORA (CSCI’s Key Lines of Regulatory Assessment). He undertakes independent inspections and provides reports to confirm or counter the findings of regulators.

Rob is skilled in writing Improvement Plans in response to statutory requirements and enforcement action, and will help guide owners and managers through the process of compliance. Rob also regularly writes Statements of Purpose and Service User Guides on behalf of care home and agency owners.

       ... looking after your interests